Welcome to Donalfo! Thank you for visiting our website. By accessing and using Donalfo’s website and services, you agree to comply with the following terms and conditions. Please read these terms carefully.

1. Agreement to Terms
These Terms of Service govern your access to and use of our website, https://donalfo.com. By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree, please refrain from using our website.

2. Key Definitions

  • “Donalfo,” “we,” “us,” or “our” refers to the company and its website.
  • “User,” “you,” or “your” refers to the individual accessing our website or using our services.
  • “Services” includes the full range of products and offerings available on our website.

3. Eligibility to Use Services
Our website and services are intended for users who are 18 years of age or older. If you are under 18, you may only use our services with the involvement of a parent or legal guardian.

4. Creating an Account
You may be required to create an account to purchase products or access certain features. By creating an account, you agree to provide accurate, up-to-date information and to update it as necessary. You are responsible for safeguarding your account details and for all activity that occurs under your account.

5. Orders and Payments

  • Order Confirmation: After placing an order, you will receive a confirmation email. Please note that this email does not indicate acceptance of your order but serves as acknowledgment of your request.
  • Payment Authorization: By submitting payment information, you confirm that you are authorized to use the selected payment method. Payment must be received before your order is processed.

6. Pricing and Product Availability
All prices on our website are listed in GBP and are subject to change without prior notice. We aim to provide accurate information on pricing and product availability but reserve the right to correct any errors and adjust prices if necessary.

7. Shipping and Delivery Policy
We strive to process and dispatch orders promptly. However, delivery times may vary depending on your location and external factors beyond our control. Risk of loss transfers to you upon receipt of the order. For further details, please see our Shipping Policy.

8. Returns and Refund Policy

  • Cancellations: You have the right to cancel your order within 14 days after receiving the items.
  • Return Requirements: Items must be returned in their original, unused condition. Refer to our Returns Policy for more information.
  • Processing Refunds: Refunds are issued within 14 days of receiving the returned item in acceptable condition.

9. Your Rights as a Consumer
Under UK consumer protection laws, you are entitled to receive products that are as described, of satisfactory quality, and fit for their intended purpose.

10. Intellectual Property Rights
All content on Donalfo’s website, including logos, images, text, and other materials, is the property of Donalfo or its licensors and is protected by copyright and trademark laws. Unauthorized use of our content is strictly prohibited.

11. Limitation of Liability
To the fullest extent permitted by law, Donalfo will not be liable for any indirect, incidental, or consequential damages resulting from your use of our website or services. This limitation applies to any damages, including loss of data, revenue, or profit.

12. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the jurisdiction of UK courts.

13. Amendments to Terms
We reserve the right to modify these terms at any time. If significant changes are made, we will notify users by posting an update on our website. Continued use of our services after updates implies acceptance of the revised terms.

14. How to Contact Us
For questions or concerns regarding these Terms of Service, please reach out to us:

  • Email: support@donalfo.com
  • Phone: +44 7479 288151
  • Address: 1/2 72 Ferry Road, Yorkhill, Glasgow, United Kingdom, G3 8QW

Thank you for choosing Donalfo. We are committed to delivering quality products and exceptional service to our customers.

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