Terms and Conditions

1. Detailed description of goods and/or services

Don Alfo is a business in the Fashion industry that wholesales and retails high end clothing, shoes and accessories.

2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 14 days and delivery confirmed by way of email. All website prices are excluding VAT, Duties and Freight costs. VAT, Duties and Freight costs will be at the customer's expense and payable directly to the courier company.

3. Export restriction

The offering on this website is available to international clients as long as DB Schenker is able to ship to your country.

4. Return and Refunds policy

The provision of goods and services by Don Alfo is subject to availability. In cases of unavailability, Don Alfo will refund the client

in full within 30 days. Cancellation of orders by the client will attract a 20% administration fee.

5. Customer Privacy policy

Don Alfo shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal

information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569.

6. Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Don Alfo bank account, the

details of which will be provided on request. Payment will also be accepted via PayPal.

7. Card acquiring and security

Card transactions will be acquired for Don Alfo via PayGate (Pty) Ltd who are the approved payment gateway for all South African

Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the

website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details

Customer details will be stored by Don Alfo separately from card details which are entered by the client on DPO PayGate’s secure site.

For more detail on DPO PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is

South African Rand (ZAR).

10. Responsibility

Don Alfo takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,

customer service and support, dispute resolution and delivery of goods.

11. Country of domicile

This website is governed by the laws of South Africa and Don Alfo chooses as its domicilium citandi et executandi for all purposes under

this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12. Variation

Don Alfo may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information

This website is run by Don Alfo CC based in South Africa trading as

Don Alfo and with registration number 2010/114513/23 and Alfonso R. di Muro (Owner).

14. Don Alfo contact details

Company Physical Address:

Unit 21 The Ferns

11 Imapla Avenue

Rivonia

2128

Gauteng

South Africa 

Email:

admin@donalfo.com

Telephone:

+27 72 699 4060